New online billing and payment system as of May 12

Apr 22, 2025

Edmundston City Council has authorized the update of its billing and payment system, given that the current system is outdated and approching the end of its useful life. This modernization will better meet the needs of the municipality's residents and clients. For citizens who are already clients via the Access Edmundston portal, it will be very important to re-register as of May 12th. If you haven't yet registered, you will also be able to access the new platform on May 12th at mybill.edmundston.ca

The steps to register for the new platform, which will be active as of May 12th, will be communicated to you shortly via an information leaflet by mail, for those who still receive a paper bill, on our website www.edmundston.ca, and on our social media. With your account/client number on hand, you'll only have to follow a few steps and you'll be good to go!

We will soon be releasing:

- An explanatory video demonstrating the steps to register

- A "Frequently Asked Questions" (FAQ) document

and we will also be offering:

- Telephone support from the Finance Department

- In-person support at the Finance Department Cash Counter

Stay tuned for upcoming information!

-30-

CONTACT: Finance Department, 506.739.2118